Ramon Casaus-The Role of Property Tech in the Industry Today

In this insightful episode of Behind the Doors, Ramon Casaus explores the evolving role of property technology (proptech) in today’s real estate landscape. He reflects on Zillow’s high-profile missteps and what they reveal about the limitations of large-scale tech-driven models. Ramon shares why he believes real estate agents are irreplaceable, emphasizing the value of local expertise and personal connection over automation. He dives into the challenges posed by proptech companies aiming to cut agents out of transactions and explains why technology alone can’t solve the complex, on-the-ground issues that agents handle every day. This conversation is a candid look at the balance between innovation and human expertise—and a call to empower agents rather than replace them.